Compare
Sendshot vs Jam
Jam is great at what it's built for: people on your team capture bugs with a browser extension, including a replay and dev tools logs. Sendshot sits on your site instead, so clients and users who will never install an extension can report problems with the same technical context attached.
| Feature | Sendshot | Jam |
|---|---|---|
| Who reports | Anyone on your site: clients, users, stakeholders | Mainly your own team, via extension or desktop app |
| Install | One script tag on your site | Browser extension per person |
| Starting price | Free for 10 reports, then $9/mo or $49 once | Free (30 captures/mo), Team $14 per creator/mo yearly |
| One-time option | Lifetime, $49 | No |
| Console logs & network requests | Yes | Yes |
| Screen recording | No, screenshots with annotations | Yes |
| Integrations | Email notifications | Jira, Linear, GitHub, Slack and more |
Jam prices from their public pricing page, checked September 28, 2026. Prices change, so check theirs before you decide.
Pick Jam if
- Your QA team and developers report bugs themselves
- You want video replays of the bug
Pick Sendshot if
- The feedback comes from clients or users who won't install anything
- You want the report to arrive with context without asking them to do anything extra
See for yourself
Add Sendshot to a site in a minute. Your first 10 reports are free.