How can we help?
Short answers to the questions people actually ask. Can't find yours? Email us and a human replies.
Getting started
The widget
What Sendshot captures with each report
The exact technical context attached to a report, and what's left out.
Read moreAllowed domains
Which sites can send reports to a project, and how to add staging and localhost.
Read moreCustomize the widget
Colors, position, language, feedback types and where the button shows up.
Read moreOpen the widget from your own button
Use window.Sendshot to open or close the widget from your app.
Read moreScreenshots and browser permissions
Why the browser asks to share the screen, and what to do if a screenshot fails.
Read moreWho sent this? Reporters and emails
How Sendshot groups reports by person without requiring accounts.
Read morePrivacy & data
Your account
Email notifications
Get new reports by email, send them to extra addresses and test delivery.
Read moreShare a report or copy it for AI
Send a read-only link to someone outside your team, or paste the full context into your AI assistant.
Read moreInvite your team
Add teammates to all your projects for $5 per seat per month.
Read morePlans, billing and cancelling
What's free, what Pro and Lifetime add, and how to cancel or change plans.
Read moreStill stuck?
Email software@sirwolfski.com. We usually reply within a day.