Compare
Sendshot vs Userback
Userback is a broad user feedback platform with surveys, a feature portal, session replay and AI insights. Sendshot does one thing: a feedback widget whose reports arrive with a screenshot, console logs, failed requests and the user's steps.
| Feature | Sendshot | Userback |
|---|---|---|
| Starting price | Free for 10 reports, then $9/mo or $49 once | Free (2 seats, 2 projects), Team $29/mo yearly or $39/mo |
| One-time option | Lifetime, $49 | No |
| Console & network logs | Every plan | Business ($79/mo yearly, $99 monthly) and up |
| Session replay & video | No | Business and up |
| Feedback kept | As long as your account exists | 7 days on Free |
| Projects | Unlimited on paid plans | 5 on Team |
| Surveys & feature portal | No | Yes |
| Integrations | Email notifications | Jira, ClickUp, Slack, Zapier and more |
Userback prices from their public pricing page, checked September 28, 2026. Prices change, so check theirs before you decide.
Pick Userback if
- You want surveys, a public roadmap or AI summaries alongside bug reports
- You need session replay or a mobile SDK
- You want integrations with your issue tracker
Pick Sendshot if
- You want console logs and failed requests without a Business plan
- You prefer one simple tool with a one-time price
- You care about EU hosting and a small script
See for yourself
Add Sendshot to a site in a minute. Your first 10 reports are free.